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FAQs

Once you've seen your first sign of ovulation, it's time to inseminate. Mosie takes a few simple steps:

1. Collect the sample
2. Transfer the sample
3. Insert Mosie & inseminate
4. Kick back & relax
5. Discard your used Mosie Syringe

The Mosie Kit includes supportive instructions with more information on each step. You can also check out our how it works page and youtube channel for more in depth walk throughs.

We recommend sticking with Mosie for four to six cycles, and then re-evaluating your options. So if you didn't get your Big Fat Positive this first time, don't lose hope! Consult your doctor if timed intercourse is not working, or if using the Mosie Kit does not successfully result in a pregnancy within six months of trying.

With Mosie, and all methods of conception like IUI and IVF, there is no guarantee of pregnancy.

Mosie Syringes are single-use only to help keep you safe. Mosie is also comprised of moving parts that can be compromised after even one use. Visit our support center to learn more about why Mosie Syringes are not reusable.

We suggest trying at the very first sign of ovulation, usually about two to three days before ovulation occurs (when the egg is released from the ovary). Use a second Mosie syringe 18 to 36 hours after that. There are many methods to track ovulation, and we do offer a ovulation predictor kit to help you along the way!

You want to make sure you try to conceive prior to ovulation occurring. It takes time for the sperm to swim through your body all the way up to where the egg is released. When the egg is released from your Fallopian tube you want those little swimmers already there and waiting.

Yes! We specially chose our shipping boxes with privacy in mind. Mosie Kits come in a plain cardboard box with only a shipping label on top. All of our mailing labels are plain, simple, and with no branding.

The "from" part of the label is the only place where we have to put something. It says Mosie LLC.

Unopened Mosie Baby products are eligible for return up to 60 days after purchase. Orders cannot be canceled once they have shipped.

Due to the nature and sensitivity of our products, to be eligible for a return, your kit must be sealed in its original packaging and undamaged. As our products are consumer health products we, unfortunately, are not able to do a refund if you have opened your kit box, even if the product inside remains unopened.

We do not offer exchanges. We only replace items if they are defective or damaged. If the product is defective or damaged, we require a picture and might require you to mail the item back.

Worth noting: Mosie Kits have a shelf life of about 2 years!

If you would like to start a return, email mosie@mosiebaby.com

If your expected delivery date has passed and you still have not received your product, please reach out to us at mosie@mosiebaby.com.

Worth noting: Our carriers do not deliver on weekends, so please calculate your arrival date using business days.

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